Hi, I’mSwati Tiwari
Data Scientist & Analyst|Python · SQL · ML · Power BI
PG Diploma in Data Science & AI with 6+ years of operations experience analysing CRM data and tracking KPIs. I build supervised learning and forecasting models, deploy them as live apps, and present results in Power BI so business teams can act on them.
Tools I work with
Six years of owning KPIs on the floor taught me what a number is worth. Now I build the models behind those numbers.
I know what a business number means because I used to be accountable for it.
About me
From KPIs on the floor to models in production
Six-plus years in operations, including three-plus as a team leader analysing CRM data. BCA graduate with a PG Diploma in Data Science & AI, now building supervised, tree-based and time-series models.
My strength is explaining results to non-technical stakeholders, a habit built by reporting to senior management through MIS reports. I’m looking for a role where I own the workflow from cleaning to deployment.
Experience
Where I’ve worked
Data Scientist Apprentice · Spinnaker Analytics (Remote)
- Build end-to-end ML workflows in Python: data cleaning, EDA, missing-value imputation, feature engineering, and model training and evaluation.
- Develop and compare classification, regression and time-series forecasting models (Random Forest, XGBoost, Gradient Boosting, SARIMA, Holt-Winters), tuned with GridSearchCV, randomized search and cross-validation.
- Build reusable Scikit-Learn preprocessing pipelines and explain model predictions with feature and permutation importance.
- Deploy a model as a Streamlit app and present results in interactive dashboards (Power BI and HTML) for business teams.
Team Leader, Operations · Hansa Direct, Quess Corp, Digitide Solutions
- Analysed large CRM datasets to find productivity gaps and prepared MIS reports for senior management.
- Set and tracked SLAs, conversion and cost-per-lead targets for a team of up to 15 members.
- Used performance data to plan coaching and training, which improved team conversion metrics.
Operations Executive · Hansa Direct
- Handled the Twitter and email support channels for the Mahindra Automotives account, resolving customer queries and complaints.
Education
Academic background
PG Diploma in Data Science & AI
Bachelor of Computer Applications
Deployed, not just trained
Shipped two machine learning apps to the web: an employee attrition prediction API (FastAPI on Render) and a solar energy estimator (Streamlit Cloud). Both are live and linked in the projects below.
Certifications
Courses & workshops
Skills
Where I stand today
Data Analysis & Visualization
Python (Pandas, NumPy), SQL, Advanced Excel, Power BI, Matplotlib and Seaborn.
COREMachine Learning
Regression and classification with Random Forest, XGBoost and LightGBM, SMOTE, GridSearchCV and cross-validation.
CORETime Series Forecasting
SARIMA, Holt-Winters, seasonal decomposition and the ADF test.
HANDS-ONDeployment
FastAPI, Streamlit and Render. Two models running as live apps.
LIVEFull toolkit
Portfolio
Projects, start to finish
Six projects, each taken from raw data to a measured result. Open a case study for the data, approach and outcome.
Power BI
Power BI dashboards
Dashboards I built in Power BI on top of three of my machine learning projects, plus one from a live Power BI workshop. Open one to see it full size.
Let’s work together
Let’s turn data into decisions.
Open to data scientist and data analyst roles in Noida, Gurugram, Pune and Mumbai. I bring six years of business context and a deployed-model workflow.